Privacy Policy

At FamilyUnion ("we", "our", or "us"), we believe your family's data belongs to you. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile application, and related services (collectively, the "Services").

1. Data Sovereignty & Our Philosophy

Unlike traditional social platforms, FamilyUnion operates on a zero-ad-revenue model. We do not sell your data, we do not track you across the web for advertising purposes, and we do not use algorithmic feeds to manipulate your attention. Your subscription supports our service, ensuring our interests are 100% aligned with your family's privacy and well-being.

2. Information We Collect

We collect only the information necessary to provide our Services:

• Account Information: Name, email address, phone number, and subscription payment details (processed securely by our payment provider).
• Family Content: Photos, videos, messages, and voice notes shared within your private family circle. Messages are End-to-End Encrypted (E2EE) where noted.
• Location Data: Real-time location information, if enabled, to facilitate safety features like Family Map and Geofencing.
• Usage Data: Aggregated, anonymized statistics on app usage to help Guardians monitor digital wellness.

3. How We Use Information

• To provide, maintain, and improve our Services.
• To process your subscription payments.
• To send technical notices, updates, security alerts, and support messages.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Information Sharing & Disclosure

We do not share your personal information with third parties except as described in this policy (e.g., service providers like cloud hosting or payment processors who are bound by confidentiality agreements).

Specific Mobile Information Policy:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement robust security measures to protect your data, including End-to-End Encryption (E2EE) for private communications and industry-standard encryption for data at rest and in transit. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

FamilyUnion is designed for families, including children. We comply with the Children's Online Privacy Protection Act (COPPA). Guardian accounts maintain full control over child accounts, including the ability to review, delete, or export child data at any time. We do not collect personal information from children without verified Guardian consent.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You can manage most of these settings directly within the app or by contacting us.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@familyunion.us